Care and Maintenance

  • Use a moistened antiseptic wipe to clean the outside of your Jerry Harvey Audio™ Custom IEM after each use.
  • Use the provided wax tool to gently remove wax build up.
  • Avoid exposing your Jerry Harvey Audio™ Custom IEM to water, extreme temperatures, high humidity or prolonged exposure to ultraviolet light.
  • Do not pull on cables to remove the Jerry Harvey Audio™ Custom IEM from ears or audio source.
  • Baby your Jerry Harvey Audio™ Custom IEM. Dropping or striking the earpieces may damage components or compromise sound. When not in use, pull the plastic connector sleeve up the cable from the Y-section to bring the earpieces together. Carefully coil the cable, and place your Jerry Harvey Audio™ Custom IEM in the corresponding case.

Ensure that the earpieces and cable are inside of the case before closing.